Support
Email info@annmarlimited.co.uk — we answer within 2 working days. Please include your app version (Profile, at the bottom) and the registration if your question is about a car.
My car isn't found
Check the registration (O and 0, I and 1 are easy to mix up). Very new cars can take a few days to appear. If the plate was recently moved to another car, the old record may show as "plate moved".
The data looks wrong
Pull down on the garage to refresh. Official records sometimes lag behind; if something is still wrong, tell us the registration and what you expected.
Why don't insurance and service dates fill in by themselves?
No official database shares who insures your car or when it needs a service. Tap the ring in the garage and enter them once; we'll remind you in time.
Penalty points
The DVLA doesn't share penalty points with apps. Find yours on GOV.UK → View driving licence and add them in the Licence tab.
I sold my car
Hold the car in the garage → Take out of garage → Sold. It moves to Past cars with its history and stops counting towards your 4 cars.
Restoring my purchase on a new phone
Profile → Restore purchases, signed in with the same Apple ID.
Refunds
See Refunds.